General terms and conditions
Article 1 – Applicability
These Terms and Conditions apply to all services and activities provided by Straight Forward Sport, including but not limited to personal training, duo training, group classes, coaching, online coaching, boxing training, therapeutic training, and the sale of digital and physical products.
Article 2 – Liability
Participation in training sessions, coaching, personal training, duo training, group classes, boxing sessions, therapeutic guidance and any other activities of Straight Forward Sport is voluntary and entirely at the participant’s own risk.
Coaching, training programs and advice provided by Straight Forward Sport constitute an obligation of effort and not an obligation of result. Straight Forward Sport does not guarantee specific results or physical progress. The participant remains fully responsible at all times for the implementation of advice and personal decisions.
Straight Forward Sport shall only be liable for direct damages resulting directly from intent or gross negligence on the part of Straight Forward Sport. Any liability is limited to the amount paid out by the applicable liability insurance. If no insurance payout occurs, liability shall be limited to the amount charged for the relevant service.
Straight Forward Sport is not liable for:
Normal sports injuries, overexertion or other physical complaints arising during or after participation.
Indirect damages, consequential damages, loss of profit or non-material damages.
Damages resulting from decisions or actions taken by the participant based on coaching, training advice or online programs.
Loss, theft or damage of personal belongings during training sessions or other activities.
Damage to property of the participant caused by other participants or third parties.
The participant declares to be in sufficient physical and mental health and is responsible for assessing whether participation is medically appropriate. In case of doubt, consultation with a physician is advised.
The participant is liable for damage to materials, equipment or property of Straight Forward Sport or third parties caused by fault, intent or negligence.
Participation in all activities is entirely voluntary. The participant may decide at any time not to perform a specific exercise or session without this leading to any liability on the part of Straight Forward Sport.
Article 3 – Participation and Payment
Registration may take place via the website, in writing or verbally.
Payment must be made in advance via the available payment methods or within 14 days of the invoice date, unless agreed otherwise in writing.
In case of late payment, the participant shall automatically be in default and Straight Forward Sport is entitled to charge statutory interest and extrajudicial collection costs.
Participation may be refused in the absence of (timely) payment.
Refunds are not possible unless agreed otherwise in writing or in the event of demonstrable force majeure at the discretion of Straight Forward Sport.
Article 4 – Session Cards
Session cards must be paid in full in advance.
Session cards are personal and non-transferable.
Validity period:
10-session card: valid for 4 months from the date of purchase.
5-session card: valid for 2 months from the date of purchase.
After the validity period expires, unused sessions automatically lapse without any right to refund or compensation.
Force Majeure / Injury
In the event of demonstrable long-term injury or medical limitation, the validity period may be temporarily suspended, provided this is reported in writing before the expiration date. Suspension is granted solely at the discretion of Straight Forward Sport.
Article 5 – Cancellation
Cancellation of a personal training session or other appointment must be made at least 24 hours in advance.
In case of late cancellation or no-show, the full session will be charged or deducted from the session card.
Straight Forward Sport reserves the right to reschedule or cancel sessions in case of force majeure.
Article 6 – Online Services and Digital Products
Online products and programs are intended for personal use only and may not be shared, distributed or used commercially without written permission.
After purchase of digital products, cancellation or refunds are not possible unless there is a technical defect attributable to Straight Forward Sport.
Article 7 – Force Majeure
In the event of force majeure, including illness of the trainer, extreme weather conditions or other unforeseen circumstances, Straight Forward Sport may reschedule or cancel training sessions without giving rise to any right to compensation.
Article 8 – Amendments
Straight Forward Sport reserves the right to amend these Terms and Conditions. The most recent version is available via the website.
Article 9 – Governing Law
All agreements and disputes are exclusively governed by Dutch law.
The Terms and Conditions are made available prior to or at the time of entering into the agreement. By registering, purchasing or signing an agreement, the participant declares to have taken note of and agreed to these Terms and Conditions.