General terms and conditions
TERMS AND CONDITIONS STRAIGHT FORWARD SPORT
Article 1 – Applicability
These Terms and Conditions apply to all services and activities of Straight Forward Sport, including but not limited to personal training, duo training, small group training, group classes, boxing training, coaching, movement-based guidance, training sessions and clinics for schools, healthcare institutions, companies and social organisations, workshops, online coaching and the sale of digital and physical products.
By registering, purchasing, participating in an activity or entering into an agreement with Straight Forward Sport, the participant declares that they have read and agreed to these Terms and Conditions.
Article 2 – Liability
Participation in training sessions, coaching, personal training, duo training, small group training, group classes, boxing training, movement-based guidance, clinics, workshops and other activities of Straight Forward Sport is voluntary and entirely at the participant’s own risk.
Coaching, training programmes, movement programmes and advice provided by Straight Forward Sport are obligations of effort and not obligations of result. Straight Forward Sport does not guarantee specific results, performances, physical progress or other outcomes. The participant remains responsible at all times for the implementation of advice and for their own choices.
Straight Forward Sport is only liable for direct damage that is the direct result of intent or gross negligence by Straight Forward Sport. Any liability is limited to the amount paid out by the liability insurance in the relevant case. If no insurance payment is made, liability is limited to the amount charged for the relevant service.
Straight Forward Sport is not liable for:
Normal sports injuries, overuse, muscle soreness or other physical complaints arising during or after participation in activities.
Accidents, injuries or health problems arising during or after participation.
Consequential damage, indirect damage, loss of profit, loss of revenue or immaterial damage.
Damage resulting from decisions or actions taken by the participant based on coaching, training advice, movement advice, online programmes or information provided.
Loss, disappearance or theft of personal belongings.
Damage to property caused by other participants or third parties.
Damage resulting from incorrect, incomplete or withheld medical information provided by the participant.
The participant is liable for damage to materials, equipment, training locations or property of Straight Forward Sport or third parties if such damage is caused by intent, fault, negligence or failure to follow instructions.
Article 3 – Participation and Payment
Registration may take place via the website, by email, by telephone, in writing or verbally.
Payment must be made in advance via the payment methods offered or within 14 days of the invoice date, unless otherwise agreed in writing.
In the event of late payment, the participant is automatically in default. Straight Forward Sport is entitled to charge statutory interest, extrajudicial collection costs and any other costs related to the collection of the outstanding amount.
Straight Forward Sport reserves the right to refuse or suspend participation in activities as long as the payment obligation has not been fulfilled.
Refunds of paid amounts will only take place if confirmed in writing by Straight Forward Sport or in the case of exceptional circumstances, at the discretion of Straight Forward Sport.
Article 4 – Training Cards
Training cards must be paid in full in advance.
Training cards are personal and non-transferable.
Validity period:
10-session training card: 4 months from the date of purchase.
5-session training card: 2 months from the date of purchase.
After the validity period has expired, unused training sessions automatically expire without the right to a refund, compensation or extension.
Purchase and termination
A training card is purchased as a complete package of 5 or 10 training sessions at a reduced rate per session. By purchasing a training card, the participant enters into an agreement for the full package.
It is not possible to cancel, terminate or receive a refund for the remaining part of the training card after part of the sessions has been used. Unused training sessions do not entitle the participant to a refund, compensation or settlement.
In the event of a demonstrable long-term illness, injury or other special circumstances, Straight Forward Sport may, at its own discretion, temporarily suspend the validity period of the training card or offer a suitable solution. No rights can be derived from this.
Article 5 – Cancellation
Cancellation of a training session, coaching appointment or other activity must be communicated at least 24 hours before the scheduled appointment.
In the event of cancellation within 24 hours or failure to attend without notice, the session will be charged in full or deducted from the training card.
Straight Forward Sport reserves the right to reschedule or cancel appointments, training sessions or activities in the event of force majeure, illness, insufficient participants or other unforeseen circumstances.
Article 6 – Training Sessions, Clinics and Activities on Location
For training sessions, clinics, workshops and other activities on location, the client is responsible for providing a suitable and safe training environment.
Straight Forward Sport reserves the right to adjust, interrupt or terminate a training session, clinic or activity if the safety of participants, supervisors, employees or trainers cannot be sufficiently guaranteed.
The client remains responsible for informing participants about relevant medical limitations, safety instructions, rules of conduct and house rules.
Any damage caused by participants to materials, property or third parties shall be borne by the person responsible or by the client, unless otherwise determined by mandatory law.
Article 7 – Online Services and Digital Products
Online products, training schedules, nutrition advice, programmes and other digital content are intended for personal use only.
It is not permitted to copy, distribute, publish, sell or otherwise make digital products available to third parties without written permission from Straight Forward Sport.
After purchasing digital products or online programmes, cancellation or refund is not possible, unless there is a technical defect that is demonstrably attributable to Straight Forward Sport.
Article 8 – Force Majeure
Force majeure means any circumstance beyond the control of Straight Forward Sport as a result of which performance of obligations cannot reasonably be required.
This includes, but is not limited to, illness of the trainer, accidents, pandemics, epidemics, government measures, utility failures, extreme weather conditions, traffic disruptions, unavailability of training locations and other unforeseen circumstances.
In the event of force majeure, Straight Forward Sport is entitled to reschedule, suspend or cancel appointments, training sessions, programmes or activities without being liable for compensation.
Article 9 – Intellectual Property
All materials, training schedules, programmes, documents, images, texts, videos, methods and other content provided by Straight Forward Sport remain the property of Straight Forward Sport, unless otherwise agreed in writing.
It is not permitted to copy, publish, distribute, sell or commercially use these materials without prior written permission.
Article 10 – Amendments
Straight Forward Sport reserves the right to amend or supplement these Terms and Conditions.
The most recent version of the Terms and Conditions is always available on the website of Straight Forward Sport.
Article 11 – Applicable Law
All agreements, services, activities and disputes between Straight Forward Sport and the participant or client are governed exclusively by Dutch law.
Article 12 – Photo and Video Material
During training sessions, clinics, workshops, events and other activities, photos and videos may be taken for promotional, informational and marketing purposes of Straight Forward Sport.
Straight Forward Sport handles visual material with care and respects the privacy of participants.
If consent is required under applicable laws and regulations, this consent will be requested in advance.
A participant may object to the use of visual material by notifying Straight Forward Sport in writing before or after the activity.
Article 13 – Conduct and Safety
Participants are expected to behave respectfully towards trainers, supervisors, employees, other participants and third parties.
Aggression, intimidation, discrimination, inappropriate behaviour, unwanted physical or verbal conduct, destruction of property or failure to follow instructions will not be accepted.
Straight Forward Sport reserves the right to immediately terminate participation or refuse future participation without the right to a refund.
Article 14 – Minor Participants
For the participation of minors, permission from a parent or legal guardian may be required.
By registering, the parent or legal guardian declares that they agree to these Terms and Conditions on behalf of the minor participant.
The parent or legal guardian remains responsible for providing relevant medical or other information that may be important for safe participation.
Article 15 – Business Clients
If an agreement is entered into with a school, healthcare institution, company, association, foundation or other organisation, that party is considered the client.
The client is responsible for timely payment of invoices, providing correct information and informing participants about relevant safety and health aspects.
The client is responsible for providing a suitable and safe location if activities take place on location.
Article 16 – Health and Medical Information
The participant is responsible for providing relevant information regarding health, injuries, physical or mental limitations, medication use or other circumstances that may affect safe participation in training sessions, coaching, clinics, workshops or other activities of Straight Forward Sport.
The participant declares that they are personally responsible for assessing whether participation is medically and physically appropriate. In case of doubt, the participant is advised to consult a doctor, specialist or other qualified healthcare professional in advance.
If relevant medical or health information is not provided, is incorrect or is incomplete, Straight Forward Sport cannot be held liable for any damage, injuries, health complaints or other consequences resulting from this.
Participation in all activities of Straight Forward Sport is voluntary and entirely at the participant’s own risk.
Straight Forward Sport is not liable for injuries, physical complaints, accidents, bodily harm, health problems or other damage arising during or after participation in training sessions, coaching, clinics, workshops or other activities, unless there is intent or gross negligence on the part of Straight Forward Sport.
The participant remains responsible at all times for their own health, safety, physical capacity and actions during participation in activities of Straight Forward Sport.
Document Information
Version: 1.0
Effective Date: June 26, 2026
Last Updated: June 26, 2026
These Terms and Conditions apply from the effective date stated above. Straight Forward Sport reserves the right to amend these Terms and Conditions. The most recent version is always available on the website.